How to Hire Winners Every Time

Have you ever had that sinking feeling that you made a terrible mistake in hiring someone? We’ve all been there. Most of us have experienced it: the sneaking suspicion when we first meet that person, the growing excitement as we get to know him or her better and then the Read more

The Paradox of Trust

Trust is every organization’s most valuable asset. It is what great teams are made of. It is what great customer relationships are made of. But what is it and how can we create more of it? Trust, according to Steven Covey, has two major components: competency and character (seen as Read more