Someone asked me the other day what the “culture” of a company referred to. Immediately I felt like giving them St. Augustine’s definition of time: “As long as you don’t ask me what it is, I know; as soon as you ask me, I don’t.” For me, culture is a Read more
Have you ever had that sinking feeling that you made a terrible mistake in hiring someone? We’ve all been there. Most of us have experienced it: the sneaking suspicion when we first meet that person, the growing excitement as we get to know him or her better and then the Read more
She shifted in her seat and looked at me uncomfortably as she tried to answer my question. As a corporate recruiter from a successful software company, she has expertise and experience, and was kind enough to share both with me as I asked about hiring strategies. “How important is character for Read more
He was doing his best to choke back his emotion. I sat in silence and waited. We were at a local coffee shop. It was early afternoon and the lunch crowd was thinning out, but there were still plenty of stragglers around. We were discussing sales growth strategies for his Read more
My husband had just come home from one of the first national conferences dedicated to organizational health. When I asked about the conference, he answered with a quizzical, almost confused expression on his face. “One of the best parts,” he said, “was an amazingly insightful question by a young woman Read more
Disruptive innovation is a hot button concept today in business. Are you prepared for disruptive competition? Can you survive market disruption? Which industry will fall victim to disruptive innovation next? Innovation and disruption are not necessarily bad things; they usually result in better conditions for consumers and customers, and new Read more
Last week I had the pleasure to spend some time with an extremely successful investment banker from one of the most prestigious firms in the country. He asked me about what I was doing now and told him a little about my work in helping organizations become more healthy. His Read more
Trust is every organization’s most valuable asset. It is what great teams are made of. It is what great customer relationships are made of. But what is it and how can we create more of it? Trust, according to Steven Covey, has two major components: competency and character (seen as Read more
Wow, I feel energized but exhausted…, proud but humbled…, and honestly a little light headed. This week I had the immense pleasure of helping a leadership team discover and articulate clearly and powerfully the guiding principles of their organization. I had a front row seat to observe a team of Read more